Your Privacy Our Highest Priority

1 Introduction & Scope

7starswin (bunimeted "we", "us") is a trusted online Sports Betting platform for betting users in Bangladesh. This privacy policy explains what information we collect when you visit https://7starswin.biz, register an account, or use any of our services — including why we collect it and how we keep it secure.

This Privacy Policy governs 7starswin's Terms & Conditions an integral part of the platform. By continuing to use the platform, you are considered to have agreed to this policy. If you disagree with any part of this policy, please reach out to our support team.

7starswin always operates in compliance with applicable data protection laws and international privacy standards. Our privacy policy is reviewed regularly and updated whenever necessary.

2 What Information We Collect

7starswin collects certain information to provide you with our services. We never collect data beyond what is necessary. Below is a detailed breakdown of the types of information we collect:

Information provided at registration

• Full name (as per national ID)
• Email address
• Mobile number
• Date of birth (for age verification)
• Username & Password
• Country & Region of Residence

Information Provided During KYC Verification

• Scanned copy of National ID (NID) or passport
• Selfie or facial photo (for identity verification)
• Utility bill or bank statement (for address verification)
• Proof of Payment Method Ownership

Automatically Collected Information

3 How Your Information Is Used

7starswin uses your information only for the specific purposes outlined below. It is never used beyond those purposes:

Primary Use

• Account Management: To create, verify, and manage your account.
• Service Delivery: To keep betting, deposits, withdrawals, and other platform services running.
• Identity Verification: To verify your age and identity during the KYC process.
• Transaction Processing: To process deposits and withdrawals securely.

Secondary Use

• Customer Support: To resolve your complaints and queries promptly.
• Fraud Prevention: To detect suspicious transactions and multiple accounts.
• Responsible Gambling: To detect excessive betting patterns and send timely alerts.
• Promotional Communications: To keep you informed about offers and bonuses, with your consent.
• Legal Compliance: To meet regulatory compliance requirements.
• Service Improvement: To analyze and improve your experience on the platform.

4 Data Storage & Security

7starswin takes the security of your data extremely seriously. Our data protection measures are detailed below:

Technical Security Measures

• 256-bit SSL/TLS Encryption: Industry-standard encryption is applied to all data transfers.
• Encrypted Database: All stored data is encrypted and cannot be read directly, even within internal systems.
• Firewall & DDoS Protection: Multiple layers of security protection at the server level.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Periodic audits conducted by independent expert teams.

Data Retention Period

7starswin retains your information for the following periods:

5 Data Sharing Policy

7starswin respects your privacy. We may share your information only in the following limited circumstances:

Permitted Cases for Data Sharing

• Payment Processors: Only the information necessary to process transactions with payment providers such as Mobile Pay, Nagad, Rocket, and banks.
• Identity Verification Services: With regulated third parties for document verification during the KYC process.
• Law Enforcement: To authorities when required by court order or legal obligation.
• Anti-Money Laundering (AML): Mandatory data sharing with financial crime prevention agencies.

Where Your Information Is Not Shared

• Never to advertising or marketing companies.
• Never shared with other betting or gaming platforms.
• Never for any commercial purpose without your consent.
• Never to data brokers or information buyers.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 7starswin website to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Maintaining login sessions and storing security tokens. These are essential for the platform to function.
• Functional Cookies: Saving your language preference, theme settings, and other personalizations.
• Analytics Cookies: To analyze platform usage patterns and improve our services.
• Marketing Cookies: Only with your consent, to show you relevant offers.

Cookie Controls

You can manage cookies in the following ways:

• Blocking or deleting cookies through your browser settings.
• Selecting your preferences from the cookie consent banner on your first visit to the site.
• Updating your cookie preferences in your account settings.

7 Your Data Rights

7starswin believes you have full rights over your personal data. You can exercise the following rights at any time:

• Right to Access Your Data: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request corrections to any inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict how your information is used in certain circumstances.
• Right to Object: The right to object to your data being used for marketing purposes.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Withdraw Consent: The right to withdraw any consent given at any time.

To exercise these rights support@7starswin.bizto send us an email. We will respond to your request within 72 hours.

8 Minor Protection

7starswin strictly enforces a policy prohibiting anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Age is re-verified during the KYC process.
• If it is found that a minor has registered, their account will be immediately closed and all collected data will be deleted.
• If parents suspect their child has created an account, please contact us immediately.

9 Privacy Policy Updates

7starswin may update this privacy policy as needed. In the event of any changes, we will take the following steps:

• Advance notice will be sent to your registered email address for any significant changes.
• The "Last Updated" date at the top of the page will always reflect the most recent version.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• For major changes, you may be asked to re-confirm your consent when logging into the platform.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our data protection team:

• Email: support@7starswin.biz
• Help Center: 7starswin Help Center Visit
• Response Time: Within 72 hours

We take every request seriously and do our best to resolve it as quickly as possible.